Announcing the re-opening of The Barley Room from the creator of The Clybourn, The Mitch, and The Rotunda.

Announcing the re-opening of The Barley Room from the creator of The Clybourn, The Mitch, and The Rotunda.

Barley Room_Exterior Dusk

Privacy Policy for SMS Communications
Last Updated: 1/8/2025

At The Barley Room, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you opt-in to receive SMS communications from us.

1. Information We Collect

We collect the following personal information when you sign up for our SMS service:

  • Mobile Phone Number: This is the primary information used to send you transactional SMS messages (e.g., event updates, booking confirmations).

  • Additional Information: If you provide us with your name, preferences, or other contact information, we may collect and store that information as well.

2. How We Collect Information

We collect your information through the following methods:

  • Text Message Opt-In: If you opt in via text-to-keyword or similar SMS method, we collect your phone number when you text the keyword to our short code or long code.

3. How We Use Your Information

We use the information we collect to send you essential transactional communications, including but not limited to:

  • Event Updates: Notifications about your upcoming event at The Barley Room.

  • Booking Confirmations: Details about your reservation, bookings, or event confirmations.

  • Changes or Cancellations: Notifications about any changes or cancellations to your event or reservation.

  • Other Transactional Updates: Important details related to your booking or event at The Barley Room.

We will not use your phone number for marketing or promotional purposes unless you provide explicit consent for such uses.

4. Security of Your Information

We take the security of your personal information seriously. We use reasonable safeguards, including secure systems and trusted third-party service providers (like Zoom SMS), to protect your data. These service providers comply with industry-standard data protection practices.

5. Your Rights to Opt-In and Opt-Out

By opting into our SMS service, you agree to receive transactional SMS communications regarding your bookings and events. You can opt-out of receiving future SMS messages at any time by replying with the word “STOP” to any SMS message we send you.

  • Opt-In: Reply “START” to our initial SMS message.

  • Opt-Out: Reply “STOP” to any message to unsubscribe.

Message and data rates may apply depending on your mobile carrier. For help, reply “HELP” to any message.

6. Data Retention and Deletion

We retain your phone number and personal information as long as necessary to fulfill the purpose for which it was collected (e.g., sending updates, reminders). Once you opt-out, we will remove your phone number from our active SMS list. We may retain your data for legal or operational purposes, such as resolving disputes or complying with laws.

You have the right to request the deletion of your personal information. To request data deletion, contact us at [Contact Information], and we will make reasonable efforts to remove your data.

7. Third-Party Service Providers

We use third-party service providers, like Zoom SMS, to facilitate the delivery of SMS messages. These providers have access to your phone number and other necessary data only for the purpose of sending SMS messages. We ensure that these providers follow appropriate data protection practices.

8. Legal and Regulatory Compliance

We comply with all applicable data protection laws, including:

  • Telephone Consumer Protection Act (TCPA)

  • A2P 10DLC Guidelines

We follow these laws to protect your privacy and ensure your data is used responsibly.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, legal requirements, or operational reasons. When we do, we will post the revised version on our website, and it will take effect immediately upon posting.

If significant changes are made, we will notify you via SMS or email.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us: